Beware of fraudulent SMS messages claiming to be from NTT, offering important information about your usage charges. These messages include a phone number to call, but do not make the call as it may lead to a high-cost service charge scam. Additionally, NTT does not contact customers about their contract status or service suspensions through automated calls or SMS messages. Be cautious of any calls or messages claiming to be from NTT or related entities, as they may be attempting to deceive you.
In this article, we will summarize the key details about this NTT-related scam and provide guidance on how to protect yourself from such fraudulent activities.
- From June 2024, a fraudulent SMS claiming to be from NTT has been circulating, requesting the recipient to contact a specified phone number.
- The SMS fraudulently states that there is an important matter regarding the recipient’s usage charges.
- Contacting the phone number provided in the SMS may lead to being charged for a fraudulent service.
- NTT does not use automatic voice calls or SMS to communicate with customers about their contract status or line suspension.
- If suspicious calls keep coming, it is recommended to set up call blocking to ignore them.
- Detailed Overview and Response to the “Important Message from NTT Regarding Your Usage Charges” SMS Scam
- NTT Does Not Send Contract Status-Related SMS
- Set Call Blocking if Receiving Suspicious Calls
- Q&A: “Details and Handling of ‘NTT Usage Charge’ SMS Scam”
- Public Opinion: “Details and Handling of ‘NTT Usage Charge’ SMS Scam” A Timely Warning to Avoid NTT Fraud
Detailed Overview and Response to the “Important Message from NTT Regarding Your Usage Charges” SMS Scam
Emerging Scam SMS Impersonating NTT
Since around June 2024, a scam SMS impersonating NTT has been circulating, claiming “There is an important message from NTT regarding your usage charges. Please contact 03-○○○○-○○○○ as soon as possible.” The SMS contains a phone number, but you should not call this number.
Details of the “Important Message from NTT” Scam
The scam SMS states “There is an important message from NTT regarding your usage charges.” However, this is a fraudulent claim. If you call the number provided in the SMS, you may be asked to pay high fees for a fake service (a fictitious billing scam).
NTT
There is an important message
regarding your usage charges.
Please contact
03-○○○○-○○○○
as soon as possible.
Past Examples of NTT Impersonation Scams
There have been previous cases of NTT impersonation scams with different wording, and there is a possibility that similar scams will continue to be received in the future with altered phrasing.
- Notice from NTT: There is something important I need to discuss with you regarding your usage fees. Please contact 050-○○○○-○○○○.
- Announcement from NTT: There is an important message for you. Please contact 050-○○○○-○○○○ by today.
- Notice from NTT: There are confirmation items regarding your usage fees. Please contact 050-○○○○-○○○○ by today.
NTT Does Not Send Contract Status-Related SMS
NTT has warned that they do not use automated voice calls or SMS to inform customers about contract status or line suspension.
NTT and NTT East Japan, among others, have been identified as making automated voice calls and sending SMS claiming unpaid usage fees, and instructing customers to call a specified number.
However, NTT does not use automated voice guidance or SMS to communicate with customers about their contract status or line suspension.
Quote: NTT
Beware of NTT Impersonation via Phone
There have also been cases of unsolicited calls impersonating NTT customer support centers, NTT Finance, and other NTT-related organizations, so be cautious of any calls claiming to be from NTT.
We have received reports that unrelated companies have been impersonating NTT, NTT East Japan (Customer Support Center, Customer Service Center, Customer Center, Construction Department), so please be sure not to confuse them with our company.
Quote: NTT
Set Call Blocking if Receiving Suspicious Calls
If you have called the phone number provided in the NTT impersonation SMS and are now receiving suspicious calls, you should set up call blocking to ignore these calls.
How to Set Up Call Blocking on iPhone
- Open the Phone app
- Tap on the Recents tab at the bottom
- Tap the info button (i) next to the suspicious call
- Tap “Block this Caller”
- Confirm that “Calls, messages, and FaceTime from blocked contacts will be blocked”
This news article highlights a concerning trend of fraudulent SMS messages claiming to be from NTT, a major telecommunications company in Japan. The messages often request the recipient to call a specific phone number, which could lead to them being charged for unauthorized services. It is crucial for individuals to be aware of these scams and avoid falling victim to them. The article also emphasizes that NTT does not contact customers through automated voice calls or SMS messages regarding their contract status or service suspension. This serves as an important reminder for people to exercise caution when receiving any unsolicited messages or calls purporting to be from a company, and to verify the legitimacy of such communications before responding. Overall, this news highlights the need for increased vigilance and a proactive approach to protecting oneself from emerging scams and fraudulent activities.
Q&A: “Details and Handling of ‘NTT Usage Charge’ SMS Scam”
What is the “NTT usage charge notice” SMS fraud?
Since around June 2024, a fraudulent SMS claiming to be from NTT, “There is an important notice regarding your NTT usage charge. Please contact 03-○○○○-○○○○ immediately,” has been circulating. Do not call the phone number included in the SMS as it may lead to being charged for fraudulent services.
How have past NTT impersonation SMS frauds occurred?
In the past, the following NTT impersonation SMS frauds have been reported: “Notice from NTT, there is something we need to discuss regarding your usage charges. Please contact 050-○○○○-○○○○.” These frauds may continue to resurface with different wording, so caution is advised.
Does NTT ever contact customers via automated calls or SMS?
NTT states that they do not use automated voice guidance or SMS to contact customers about contract status or line suspension. Any calls or messages claiming to be from NTT or NTT East Japan and asking customers to call a specified number are fraudulent.
How should one handle repeated suspicious calls?
If you receive repeated calls from suspicious numbers listed in the fraudulent NTT SMS, you should set your phone to block those numbers. The method for blocking calls varies by phone model, so refer to your device’s help or user manual.
Public Opinion: “Details and Handling of ‘NTT Usage Charge’ SMS Scam” A Timely Warning to Avoid NTT Fraud
This is a crucial heads-up for everyone! Scammers are impersonating NTT and sending fraudulent SMS messages. Don’t fall for it – ignore any suspicious phone numbers they provide.
Beware the Crafty Scammers
These crooks are getting more sophisticated by the day. We need to stay vigilant and spread the word to protect ourselves and our loved ones.
A Necessary Reminder from NTT
Kudos to NTT for being upfront about this issue and clarifying that they never contact customers via automated calls or SMS. Appreciate the transparency!
Don’t Let Them Fool You
These scams are getting way too common. We have to be extra cautious about any calls or messages claiming to be from telecom providers. Better safe than sorry!
Blocking is the Way to Go
Excellent advice to set up call blocking if you start receiving suspicious calls. Don’t engage with these fraudsters – just shut them out completely.
Staying Vigilant is Key
It’s so important to stay on high alert for any new scam tactics. Kudos to the authorities for spreading awareness about this issue.
Protect Yourself, Protect Others
This is a great public service announcement. The more we educate ourselves and our communities, the better we can fight back against these criminals.
A Timely Heads-Up from NTT
I’m glad NTT is being proactive in warning customers about these fraudulent SMS and calls. It’s crucial we all heed this advice to avoid falling victim.
Scammers Never Rest
Unfortunately, these crooks are always finding new ways to trick people. Kudos to NTT for staying on top of the issue and providing clear guidance.
Better Safe Than Sorry
Absolutely right to err on the side of caution when it comes to any suspicious communications claiming to be from a telecom provider. Better to ignore than risk getting scammed.